Using fair and equitable procedures, the Toyota Boshoku group purchases raw materials, parts and equipment from a large number of suppliers throughout the world based on our basic purchasing policy. We will grow with our suppliers by putting into practice the spirit of a win-win relationship while fulfilling our social responsibilities in the supply chain with the aim of enhancing corporate value.
Open, Fair and Transparent Trade and Social Responsibility in the Supply Chain
In addition to conducting purchasing activities based on a basic purchasing policy, we are working to fulfil our social responsibility throughout the supply chain.
Basic purchasing policy
- Open and Fair Business
- Mutual Development through Mutual Trust
- Promotion of “Green Purchasing”
- Promotion of Local Purchasing as a Good Corporate Citizen
- Law-abidingness and maintaining Confidentiality
Promotion of CSR-related purchasing
Toyota Boshoku and its suppliers adhere to the following items in basic supplier agreements: (1) Respect of human rights; (2) Prohibiting bribery; (3) Ensuring fair transactions; and (4) Removing antisocial forces.
Furthermore, we comply with the Antimonopoly Act, subcontracting laws, labor laws, environmental laws, and other related laws in each country and region, and are working to strengthen CSR throughout the entire supply chain.
In addition to holding supplier CSR study sessions during the Corporate Ethics Month in September every year, we also request our suppliers to conduct CSR self-assessments with the aim of maintaining and continuing “fair and transparent trade.” In fiscal 2022, CSR self-assessments were again conducted at our request by 435 suppliers, and we held a web-based supplier satisfaction survey. Although there were many positive responses overall, we will sincerely address the points and requests we received.
Self-assessment on CSR
❷ Human rights & labor
❹ Societal contribution
❺ Risk management
❻ Implementation with suppliers
100% response rate from 435 suppliers
Number of companies scoring less than 50 points out of 100
A survey regarding supplier satisfaction
❶ Best cost
❷ Verification of required quality
❸ Establishment of deadline for submitted materials
❹ Demand for money, goods, and services
❺ Purchasing staff’s behavior for suppliers
❻ Requests for rationalization without reasonable grounds
❼ Requests for urgent response
❽ Level of familiarity with Compliance Consulting Contact Window
❾ Any additional comments or questions
Building a global purchasing system
As the Toyota Boshoku group expands our business globally, we will proceed with local purchasing while considering various items such as safety, quality, and cost. At the same time, our entire group will work together with our suppliers to pursue optimal global procurement.
Every year, we hold a Global Annual Supplier Meeting to convey the President’s message and our procurement policy, and to communicate with our suppliers. We also present awards to suppliers who have made significant contributions in terms of quality, cost, and delivery.
As a precaution against COVID-19, the Global Annual Supplier Meeting for fiscal 2023 was held online. However, by also holding award ceremonies and Q&A sessions online, we worked to strengthen relationships with suppliers just as we have done previously face to face.
The President’s message, purchasing policy, and other information during the Global Annual Supplier Meeting was streamed in both Japanese, English, and Chinese.
Held a management seminar run by Sunshine
At a management seminar run by Sunshine (a supplier group member of Toyota Boshoku), we explained our desired status for 2030 and discussed with suppliers the urgent issue of carbon neutrality.
Expansion of global Supplier Parts Tracking Team (SPTT) activities*
The Toyota Boshoku group is promoting global SPTT activities to assure the quality of its products by helping suppliers in other regions enhance their production processes, from beginning with the production preparation stage to getting their businesses on track after the launch of new products. Such actions help create face-to-face ties between suppliers and various divisions, including purchasing, design engineering and quality control, as well as enable problem solving and mutual benefits from different perspectives, notably for such issues as quality, amount, cost, distribution and timely delivery. Additionally, we maintain an SPTT manual for practical global use, and are continuing to standardize our SPTT activities.
We will continue improving SPTT activities and rolling them out globally in order to provide customers with best quality products.
- Supplier Parts Tracking Team activities: Follow-up activities by the team for subcontracted parts production and manufacturing preparation
Toyota Boshoku Group’s Purchasing Information by Each Region
Asia & Oceania
Promotion of green purchasing
The Toyota Boshoku group is strengthening our response to legal compliance related to various environmental regulations in respective countries and regions based on our Green Purchasing Guidelines, and working actively to reduce environmental burden. We also require our suppliers to establish environmental management systems (EMS) based on the acquisition of ISO certification aimed at creating a sustainable society.