CSR Social Activities

Report on CSR Performance Indicators

The Toyota Boshoku group constantly reviews management indicators in an effort to improve CSR activities so that our various corporate activities lead to the enhancement of corporate value.

KPIs for Fiscal 2020 CSR Initiatives: Targets and Results

Stakeholder KPI (KPI critical for enhancing social value)

(Assessment : Achieved, : Target achievement rate 80% to <100%, × : Not achieved)
  Stakeholder KPI FY 2020 targets FY 2020 results Evaluation
Local communities & global society Return profits to society S Sustainable tax payments to local or national authorities Make tax payments in all countries Payments made
Establishment of a low-carbon society Environmental conservationE CO2 emissions and ratio of CO2 reduction with basic unit (t-CO2, t-CO2/units) Reduce 2%/year Reduced by 2.2%/year
Customers Innovative technologies S Number of world-first products developed 1 3
Provision of outstanding quality / Customers first S IQS*1 evaluation of seats by J.D. Power Establishment of 11 items for IQS score improvement 11 items
Shareholders and Investors Return profits to shareholders G S Equity turnover ratio 4.4 times 4.8 times
Sustainable capitalisation by delivery of dividends (payout ratio) 30% 40.6%
Company members Respect for company members S Company members’ satisfaction (KPI on vibrant work environment) Over 70% positive response rate to ‘satisfied with corporate life’ question 67.2%
Business partners Fair/transparent dealings G S Suppliers’ satisfaction Implementation of survey Held in November 2019

CSR KPI (KPI contributing to enhanced social value)

(Assessment : Achieved, : Target achievement rate 80% to <100%, × : Not achieved)
  CSR KPI FY 2020 targets FY 2020 results Evaluation
Local communities & global society Compliance G Implementation level for Guiding Principles 90% 93.6%
Confidentiality management G Number of confidential information leaks 0 0
Compliance with laws and regulations G Number of bribery violations 0 0
Fair/transparent dealings G Number of violations of antitrust laws 0 0
Environmental conservation E Number of environmental abnormalities and complaints*2 0 Abnormality 1 ×
Ratio of waste reduction with basic unit (t/units) Reduce 1%/year Reduced by 1.1%/year
Rate of reduction in water consumption with basic unit (m3/unit) Reduce 0.5%/year Reduced by 0.6%/year
Number of trees planted as part of reforestation activities 54,000 trees/year 54,766 trees/year
Social contribution S Number of volunteer activity participants (Japan) Total number: 7,200 Total number: 10,300
Customers Customers first S Prize-winning awards from customers More than three awards (including Excellence Award) 4
Shareholders and investors Disclosing information in a timely and appropriate manner G S Compliance with timely and appropriate disclosure Compliance: 100% 100%
Dialogue with investors (5 times/year) Investors’ satisfaction positive response rate: 75% 61%
Provide impartial information to individual investors Investors’ satisfaction 85% 85%
Company members Respect for company members S Number of female managers 26 persons 23 persons
Designated employment rates of persons with disabilities Designated employment rate more than 2.3% 2.21%
Company members turnover rate of less than 3 years of joining the company Less than 2.5% 2.2%(17persons)
Encouragement to take paid holidays Employees underutilising available paid leave 0 union members 0 managers 17 union members
5 managers
Rate of people taking 3-day paid leave: 100% 100% 99.2%
Overtime hours (Union members 660 hours/year) Zero incidence of union members working more than 660 hours of overtime per year 0 persons
Overtime hours
(Union members 70 hours for three consecutive months)
Zero incidence of union members working 70 hours of overtime for three consecutive months 0 persons
Safety/Health S Number of fatal accidents
(company members, temporary workers, fixed-term plant workers)
0 0
Receipt and coverage ratio for legal health check/voluntary health check 100% consultation ratio for health checks in Japan region 100% in regions outside Japan 100%
Lifestyle disease:Ratio of persons with BMI of 25 or above Target person ratio:24.4% or less 29.6% ×
Lifestyle disease:Smoking rate 33.4% or less 32.7%
Stress check execution rate Implementation rate 100% 100%
Business partners Fair/transparent dealings G S Hold Supplier CSR briefing 1/year Held in September 2019
Ensure suppliers conduct self-assessment Response rate of questionnaires 100% self-assessment Self-assessment less than 50 points: 0 Response rate of questionnaires 100% Less than 50 points: 2 companies
Conduct a self-check and internal audit on purchasing ethics inside Toyota Boshoku (departments related to purchasing and subcontracting) Cases of serious breach: 0 Cases of serious breach: 0
Safety S Number of fatal accidents by non-Toyota Boshoku group workers or members Fatal accidents: 0 Fatal accidents: 0

G Governance S Social E Environment.

  1. *1 Initial Quality Study (IQS) serves as the industry benchmark for new-vehicle quality measured in the early stage of ownership
  2. *2 Abnormalities: In case oil, etc., has leaked into a public waterway at a level that exceeds legal, by law and agreement standard values Complaints: In case of contact from a local citizen, government, etc., alleging physical damage or psychological effects on account of the company