Report on CSR Performance Indicators

The Toyota Boshoku group has established its visionary goal under its vision to be "a trusted company that grows together with all stakeholders" as our aspired image of our place in society. The Toyota Boshoku group is collectively carrying out social activities to realise this aspiration. Measures were taken in fiscal 2015 to review our initiatives from the perspective of the seven core themes of ISO 26000 with the aim of enhancing the level of activities.

Medium-term targets for social activities and fiscal 2015 summary and key issues for fiscal 2016

(Assessment circle : Achieved triangle : Partially achieved ✕ : Not achieved)
Sustainability theme Mid-term targets FY2015 action results Self
FY2016 targets
Management Corporate governance
  • Maintain and improve governance system to ensure management transparency
  • Selected two outside directors
  • Responded in line with the Corporate Governance Code and disclosed status
  • Implemented review of regulations concerning decision-making and meeting bodies
  • Implemented evaluation of effectiveness of Board of Directors
  • Enhance content of response in line with the Corporate Governance Code
    • Review quarterly regulations concerning decision-making
    • Increase effectiveness and dynamism of Board of Directors
  • Improve and operate internal control system
  • Create global auditing system
  • Shared audit findings with the division in charge and inspected response, etc.
  • Conduct planned internal audits
  • Prevent fraud and misconduct by sharing deficiency cases
Compliance Thorough compliance awareness
  • Firmly establish a system and structure that enables promotion of compliance globally
  • Held CSR Committee in each region
  • Added labour laws to List of Legal Risk and implemented compliance
  • Implemented Corporate Ethics Month globally (President's message, workplace discussion and self-inspection of compliance)
  • Achieve zero serious violations of law
  • Further utilise and raise awareness of the whistleblowing system
  • Increase the degree of implementation of guiding principles through Corporate Ethics Month, etc.
Compliance with laws and regulations and awareness raising
  • Improve global compliance system and continuously promote zero law violations
  • Firmly established programme on compliance with antitrust laws and anti-bribery and promote consistent compliance
  • Continuously implemented training for Export Compliance Promotion Committee members and training course by grade
  • Achieve zero serious violations of law
  • Inspect and enhance compliance with antitrust laws and anti-bribery using the List of Legal Risk
  • Conduct training on various laws globally, including for executive officers
Intellectual property management
  • Improve global intellectual property management system
  • Achieved 100% of target for number of patent applications in Japan and RM&CH
  • Realised zero patent infringements though continuous implementation of patent assurance activities
  • Promote activities to enhance the quality of patents and achieve the target number of patents granted
  • Continue checking activities to ensure early identification of problem patents to prevent patent infringements
Confidentiality and information security management
  • Strengthen confidentiality management at a global level
  • Conducted self-inspections and improved weak points at RM&CH using confidentiality-related risk standards in each region
  • Currently deploying to respective business entities in sequence
  • Strengthen measures to prevent leaks of confidential information
  • Conduct ongoing self-inspections related to confidentiality risk
  • Strengthen internal education
  • Enhance global security level
Thorough reinforcement of risk management
  • Reinforce risk management on a global level
  • Make preparations to ensure impact does not spread to other regions (Conducted drills to ensure quick resumption of production at Toyota Boshoku plants)
  • Implemented drills for major disaster response at all RM&CH
  • Narrow down to core risk focused on business continuity and conduct related measures
(Assessment circle : Achieved triangle : Partially achieved ✕ : Not achieved)
Sustainability theme Mid-term targets FY2015 action results Self
FY2016 targets
Together with customers Promoting education, training and awareness-raising activities for quality
  • Secure quality assurance professional personnel who are capable of assuming their roles globally
  • Promote global quality control (QC) activities and enhance educational system
  • Provided training to enhance quality-related skills in line with QC Examination, Level 3 proficiency of members in quality-related fields
  • Certified auditors Each RM&CH: assigned at least one
  • Continue training to increase the quality skills of members engaged in quality-related fields and deploy activities to improve problem-solving capabilities
  • Certified auditors Each RM&CH: assign at least two
Enhance and strengthen quality assurance system
  • Establish global quality assurance system
  • Acquired TS 16949 at 6 plants outside Japan
  • Promote planned acquisition of certification
  • Cases of legal non-compliance: 0
  • Establish product audit system
Deployment of quality-related activities
  • Significantly reduce products with defects delivered and delivery complaints
  • Ensure swift discovery and response to defects in products in the market
  • Strengthened degree of completion in terms of quality toward mass production
  • Strengthened EDER*1 activities for new products
  • Missed target for the number of cases of free repairs
  • Prevention of significant quality issues
  • Swift discovery and response to defects in products in the market
Together with company members Full respect for human rights
  • Reinforce respect for human rights training
  • Implemented training to raise awareness of human rights for Toyota Boshoku members who were new hires and promoted.
  • Conduct ongoing implementation of respect for human rights training
Respecting diversity
  • Promote active employment of global human resources
  • Enhance reemployment system
  • Actively recruit female members
  • Unable to achieve 10% of regular recruitment for people of different nationalities besides Japanese to join Toyota Boshoku as members
  • Unable to achieve statutory employment rate of 2.0% for persons with disabilities
  • Created a scheme for the job posting system
  • Conducted workplace interviews with young female members
  • Actively hire people of different nationalities besides Japanese to join Toyota Boshoku as members (10% of regular recruitment in 2017)
  • Achieve statutory employment rate of 2.0% for persons with disabilities
  • Achieve smooth launch of job posting system
  • Provide flex-time for members with shortened working hours and examine and enable telecommuting
  • mplement measures to develop and promote active roles for female members
Promotion of human resources development
  • Globally expand human resources development
  • Develop personnel system and training programmes for nurturing Toyota Boshoku Global Leaders (TBGL)
  • Revised the timeframe for Global Leader Training
  • Nurtured Master Trainers in each region
  • Expanded the framework for dispatching Global Trainees
  • Provided English training depending on level for personnel requiring English ability
  • Promoted attending courses on Maintenance Training
  • Implemented supervisor education in China
  • Conduct Global Leader Training
  • Continue to nurture Master Trainers
  • Encourage use of Global Trainee System
  • Continue to implement measures to improve English ability
  • Provide Karakuri Training from regions outside Japan and participate in exhibitions
  • Implement supervisor education in Europe
Promoting safety and health and health building
  • Create global management in terms of safety and health activities
  • Created inspection standards using a map of STOP6*2 hazard sources as a tool and deployed to each plant
  • Implemented “safety communication time” incorporating mutually enlightening dialogue on safety
  • Improved the implementation of safety basic actions (pedestrian crossings, pointing and calling, stair handrails, etc.)
  • Promotion of creating a safe and comfortable workplace in which fatal accidents never occur (zero serious accidents)
  • Realise a rate of 100% in factoring in standards for process design and equipment design in pursuit of intrinsic safety (Japan)
  • Promote the development of physical and mental health
  • Promoted mental health related activities
    1. Held mental health seminars for executive officers and management personnel
    2. Completed preparations for response to enactment of stress check law
  • Promoted ongoing initiatives to prevent lifestyle diseases (Provided health guidance following medical checkup in 100% of cases and took steps to reduce the number of members with BMI of 25 or more and the smoking rate)
  • Promote mental health related activities Implement activities to prevent mental illness by using a stress check
  • Implement ongoing initiatives to prevent lifestyle- related diseases(Continue to provide health guidance after medical checkup in 100% of cases, reduce the number of members with BMI of 25 or more, set target for reducing smoking rate and promote activities to achieve this)
Together with shareholders and investors Enhancing corporate value and reinforcing information disclosure
  • Earn greater trust by disclosing information in a timely and appropriate manner
  • Steadily implemented timely disclosure according to laws and regulations
  • Regularly convened Information Disclosure Committee
  • nsure appropriate disclosure through operation of Information Disclosure Committee Make decision on obligations once a month
  • Achieve 100% in compliance rate for timely disclosure
  • Develop a stable shareholder base through proactive investor relation activities
  • Implemented financial results briefings, individual visits to investors and small meetings
  • Implemented plant tours for individual shareholders
  • Released financial statements in English on our website
  • Hold first and third quarter financial results briefings
  • Take part in conferences with overseas investors
  • Hold seminars for individual investors
Together with suppliers Practicing open, fair and transparent business dealings and implementation of CSR activities in supply chain
  • Globally develop basic procurement policy
  • Expand and permeate CSR activities to global suppliers
  • Renewed basic transaction agreements (added CSR related provisions) with all companies
  • Held CSR study sessions for suppliers
  • Promoted procurement activities that give considerations to human rights and the environment (initiatives for conflict minerals)
  • Expand content of CSR study sessions for suppliers
  • Continuously implement procurement activities that give considerations to human rights and the environment (initiatives for conflict minerals)
Creation of a global procurement system
  • Strengthen global procurement capability and procurement foundation
  • Expand and maintain activities under the Annual Supplier Meeting in Japan and each region
  • Currently introducing a global cost benchmark system
  • Strengthened ties through meetings for global SPTT activities*3 in global vehicle types
  • Expand Annual Supplier Meeting in Japan and each region and establish a commendation system
  • Introduce and expand a global cost benchmark system
  • Continue and strengthen global SPTT activities
Together with global society & local communities Social contribution activities
  • Promote global social contribution activities rooted in regions by respecting cultures and customs of regions in respective countries
  • Implemented activities in conjunction with NPOs at all entities (support of those less fortunate, tree-planting activities, etc.)
  • Participants in Japan region increased by 23% year on year through cooperation of rank-based group gatherings, etc.
  • Create opportunities for social contribution activities in nearby business locations that are easy to participate in

*1 Early Detection and Early Resolution
*2 S: Safety T: Toyota O: 0 (Zero Accident) P: Project 6: 6 items (Being caught in machines, coming in contact with heavy objects, coming in contact with vehicles, falling, electrocution and coming in contact with heated objects)
*3 Supplier Parts Tracking Team: Outsourced production and manufacturing preparation follow-up activities carried out by a team