We expect suppliers to provide the best possible products at the most competitive price. Suppliers need to undertake product development and deploy manufacturing processes that address the customer's needs and wants. The following outlines our expectations:
SafetyManufacturing is carried out by people, so it is of utmost importance to secure a safe environment for people to carry out manufacturing without worry. In a safe working environment, workers can concentrate their efforts on manufacturing, and make products of good quality.
QualityOne of our highest priorities at TBEU group is quality. Consistent high quality is the main reason for our products excellent reputation and for the trust we enjoy from customers. We need to keep up with customers' increasing expectations of product quality. We appreciate suppliers' understanding that quality is an absolute prerequisite for our business, and we expect that all TBEU group suppliers will devote themselves to quality in development and production. The TBEU group shall perform development of supplier quality management systems with the goal of obtaining supplier conformity to the technical specification TS16949. Conformity with ISO9001:2008 is the first step in achieving this goal.
CostWe expect suppliers to offer the most competitive prices in the world. Suppliers need to develop new and innovative production technologies to support continuing cost reduction efforts.
DeliveryTBEU Group maximizes efficiency through lean manufacturing and therefore depends on the capacity of our suppliers to provide us with the exact ordered quantity when it is needed and with the quality level agreed to. Suppliers should seek flexibility day by day in their parts management with the purpose of meeting TBEU's daily needs in a prompt manner.
Technological CapabilitiesCustomer expectations are mounting with regard to technology and environmental protection. Our suppliers need to grasp these expectations and address them a step ahead of their competition through innovative products and technologies.
Our RequirementsTBEU group values communication and clarity of expectations. For this, TBEU group has set up specific Terms and Conditions. These expectations are directly related to TBEU group long-term objectives.
TBEU group is committed to being Europe's number 1 interior supply company. To ensure that suppliers can clearly understand our process for production preparation, a Supplier Quality Assurance Manual (SQAM) and Logistics Manual have been developed.
Green PurchasingWhile our entire society must further increase awareness of environmental issues, businesses also are being required to make great efforts in establishing a "recycling-based society". To pass along a rich and abundant environment to the next generations, TBEU group is actively practicing activities to preserve the environment. We request that suppliers follow these activities.
- Environmental Management System
- All suppliers must establish "an environmental management system" based on ISO 14001 standards.
- Hazardous Substances
- Our priority is to eliminate any danger to the public and the environment posed by the release of hazardous substances. We request that all suppliers notify us of the types and amounts of all chemical substances in the parts, materials and indirect materials that are comprised in each product.
- Banned or Controlled Substances
- All information and data concerning banned or controlled substances, CO2 emissions and other environmentally-related information for products must be reported.
Toyota Boshoku Europe (TBEU) group will develop and reward suppliers for performance and improvement. Commitments made by our buyers are made on behalf of our entire organization. We request that suppliers monitor and respond to performance results provided by us.